Refund Policy

1. Returns and Refunds

At Ētincelle Premium Products, we want you to be satisfied with your purchase. Please review our Refund Policy for information on returns and refunds.

2. Eligibility

To be eligible for a refund, the product must be returned in its original packaging and condition within thirty days of purchase. 

3. Refund Process

Upon receiving your returned product, we will inspect it and notify you of the status of your refund. If approved, the refund will be processed to the original method of payment.

4. Contact Us

If you have any questions about our Refund Policy, please contact us at sarah@etincelle.co.nz.